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10 ways to have a better conversation | Celeste Headlee

When your job hinges on how well you talk to people, you learn a lot about how to have conversations — and that most of us don’t converse very well. Celeste Headlee has worked as a radio host for decades, and she knows the ingredients of a great conversation: Honesty, brevity, clarity and a healthy amount of listening. In this insightful talk, she shares 10 useful rules for having better conversations. “Go out, talk to people, listen to people,” she says. “And, most importantly, be prepared to be amazed.”

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50 thoughts on “10 ways to have a better conversation | Celeste Headlee”

  1. I've discovered that I'm terrible at conversation not only because I have nothing interesting to say but that I in general don't find human beings interesting

  2. #ANewTakeOnConversation #CelesteHeadlee #ABetterConversation

    "A good conversation is like a miniskirt; short enough to retain interest, but long enough to cover the subject."


    As a person who can appreciate a great conversation, I can appreciate the wisdom in the quote from the Presenter's sister. Looking forward to more discussions by Celeste Headlee on TED Talks platform.

  3. Lou Xavier says:

    tricky balance.
    something else

  4. Pom Jam says:

    this woman isn't communicating her ideas effectively. i feel like i'm being lectured to

  5. TeD wat she seD. Growing as a teen I can recall talkin to one another and whoever brought out the ball during the daytime weather permit called what game we were going to play first from volleyball to football as I growed up and eventually became a sales rep I learned that I got better response from clients when I listened to what they had to say and especially calling them by name and referencing a past conversation to there personal concern and it occurred to me that people like to be remembered in some small way at best and more likely to respond positively, so that aside not only did I have better customer relation but also made good friends and good time 😃 Indeed

  6. neggit says:

    I'm terrible at making small talk because I deem it as useless 🙁

  7. Ranger Dad says:

    So, I do all that yet I am still a bore. 😐

  8. Oh god she is so amazing😍😍😍😍😍😍

  9. Courtney I says:

    I used to be so shy I couldn't say a word to people. Now been trying to make friends online I talk too much n probbaly say more than I need too.. Pretty sure that's why people stopped replying me now lol..

  10. Dawn Story says:

    Thanks for the video !

  11. John Pepito says:

    What’s up with this crowd?! They seem really awesome haha

  12. Anonymous says:

    you forgot one thing. most people are BORING. I become even more boring if they don't listen so they'll leave.

  13. us older folk REALLY need to take #8 to heart- for the love of all that is good, PLEASE stop interrupting your own stories to spend long awkward moments growing more and more annoyed with yourselves as you stand there riffling through the back drawers of your dusty mental file cabinets for the name of a person/a specific place/a particular date etc. that relates to the story you are telling but escapes you at the moment. i am not being mean- i love stories! i do not need to know the exact date/time/place/name to enjoy your stories! you are doing a thing that, as i get older, i understand because it happens to me too. so, what she said: stay out of the weeds!!

  14. Ian Wildon says:

    i have an IQ of 139.

  15. Denny Hayes says:

    It’s amazing how wrong this girl is. Things like referencing Bill Idiot who lies about the causes of global warming, when anyone with a brain can go to any web site and see the list of green house gases and the causes. It turns out that over 90% is water vapor from the oceans, and humans can only contribute less than 2%. The only reason I can see for her even mentioning him must be to help companies who make sense anti pollution equipment. Another thing she said is to never repeat yourself. Any speaker knows that the more you say something, the more likely the person will hear it. That is why most politicians do it, and even trial court lawyers do it. Another concept she didn’t seem to address is that most people are sheep and stubbornly repeat something that they were told by someone they think has some authority. You can’t even have a debate with someone like that, because they have no rational proof for what they are saying. The only thing she got right, was when she said just get out of the conversation.

  16. This was great advice! I needed to be reminded of some of this.

  17. schalazeal07 says:

    "A good conversation is like a miniskirt; short enough to retain interest, but long enough to cover the subject." Hahahaha!! Great talk!

  18. Talk to people and ''Be prepared to be amazed''

  19. Robbie Jack says:

    I didn’t watch the video, I just came here to comment. So, anyway – guess what happened to me today.

  20. So don't do all the things I do. Got it!

  21. Thinkers says:

    1:45 i don't have any friends so

    i don't text messages

  22. ебать, это так невъебенно!

  23. Bala M says:

    "Don't multitask"

    Yet here we are reading YouTube comments while watching this video.

  24. I'm so guilty. My way of showing someone that I understand what they are going through is to equate my experience with theirs. In honesty, my thinking is that if I can't understand what they are going through then clearly they are talking to the wrong person. And why strike up a conversation with someone who has nothing in common with you? Is the problem with me? I don't think so. Isn't that why we all know people we don't want to converse with? Maybe that's why I'd rather not have conversation with people but somehow people want to find a confidant in me. I'm not even good at keeping secrets. People are weird and complex????

  25. I saw this videos some days ago in a Qatar Airline flight; weird thing it was the only TED talk in the catalog. After watching it I understood why there was only one.

  26. Ariff MAR says:

    Hear carefully from 10:36 to 10.40 ?

  27. honey B says:

    Thank you well appreciated💫

  28. Ryan I says:

    I still can’t connect with humans, I suck. Can’t even connect with my GF of 3+ years. It’s depressing. Therapy hasn’t been helping either…. I still watch this video and practice my best. I’m only 28 so I still got a little life left in me.

  29. this could be BETTER. give us examples of what we should do after the "don't do that" points

  30. I loved her in that movie
    The Heat!! LMFAO!!!

  31. Khataroo says:

    This is my favorite TED Talk. She packs so much important information in about 12 minutes. It is most certainly, the most important people skills one can acquire.

  32. I see listening is so important thing. Please advise me this case. In the Asian classroom, the students listen to the teacher talking only. They are so quiet and just listen to their teacher without asking question or talk about how they feel. Now many people see it's so harmful for students here. They learnt in an effective way. They need to speak up and challenge their teacher and asking for more understanding. What do you think?

  33. Be prepared to be amazed !

  34. zztop3000 says:

    0:25 Lol, don't use fakebook.Nothing but socialism there. Why do you think they call it social apps.

  35. Oh God, I'm always struggling not to tell people I'm talking to "I know what you mean", "I know how you feel", "I get what you're saying"…
    Really great video with powerful tips. Thank you!

  36. hexlgaming says:

    I feel like this is why people watch so much YouTube, TV or Netflix; they just don't really listen to what's been said & let their minds wander off (because of that, people speak at 250 words per minute but we can listen to 500 wpm, thing..

  37. Kanga Kid says:

    This is brilliant, conversation is a wonderful art.

  38. I think it was very interesting and useful advancer. Thanks

  39. Nguyen Duong says:

    Hardly can I disagree with any of the 10 rules she made. All of them are so spot on. And I'm wordless to describe how much I got inspired by this talk.

  40. BlackhawkX02 says:

    Am I the only one who thinks there is a laugh track?

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