Watchs SALE All about watches Genius Bar caught ripping customer off ON CAMERA by CBC News

Genius Bar caught ripping customer off ON CAMERA by CBC News


This Macbook has no backlight due to a common F’up – pin 1 of the LCD cable is bent. Pin 1 is for the LCD backlight. The board’s current sensing circuit on backlight output will notice that pin 1 is touching the connector housing itself, shorted to ground, and not send power through to the circuit. Bending the pin back fixed the problem.

At Apple, this issue would have cost the customer $1200. You might not believe me, which is why we have it all on tape. 🙂

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✓ Boardview software used:

› Work cam:
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› Work mic:
› Home mic:
› Microscope camera: – mine is DISCONTINUED, this is the closest one I can find.
› HDMI capture:

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43 thoughts on “Genius Bar caught ripping customer off ON CAMERA by CBC News”

  1. Usual Atoms says:

    Two things: System76 and Librem

  2. Niggaz Jonez says:

    There all suckers lol

  3. History Guru says:

    I have had used my MacBook laptop since they established a relatively affordable payment program at my school, thus I don't think that everything they've done inherently unethical. I do agree with the legislation Idea at the end, it makes sense that we need to reinstate or make educational information more accessible to everyone. I assume a lot of people agree that there should be more focus on education in general, and I believe that we should have more of these movements online. Let me know if any of you think that this makes sense, maybe its pretty simple though, or maybe you disagree based on your apple experiences.

  4. I was a loyal Samsung until I bought an LG Stylo 3 a year ago brand new for $130. I've dropped it twice in toilet and dropped it on concrete 2 times and various other falls in between. It works perfectly fine, with no cracked screen. I think we should try other companies besides Apple and samsung because LG is aawweessommee.

  5. Neo Smith says:

    This is the problem with humans — always looking for government to fix their issues. This could easily be resolved by STOP using and purchasing their products to the point that Apple WILL have to give what the consumer wants, or go under — that is true free market capitalism not this big government bullshit. The fact that they still have a huge fan base shows how naive their customers are. Their unethical practices alone should be enough for any rational human to use a different product. If these Apple fanboys still want to use their products, fine, but that is on them. Stop trying to use fucking big brother to solve your issues. Be free people, follow natural law and stop being assholes to each other. People always talk about wanting a safe and ethical place, but when you use the government to remedy problems, it creates a whole new level of violence weather it is physical, monetary, or mental. You cannot combat evil with evil.

  6. DJDailey says:

    I used to go to ifixit all the time when i lived in SLO

  7. Shanboss says:

    Bruh I honestly don't believe this is real.

  8. MrJuice1979 says:

    Apple are full of shit. So much so I couldn't even find a customer complaints number! They think everyone that buys from them are fools. Just recently they claim how amazing the new Apple watch is because it can do ECG… I have a £20 fitness smart watch, it does ECG, blood pressure and heart rate. I checked the values against actual medical equipment and the results from the watch are incredibly accurate… For only £20. I've had this for 6 months.
    Apple copy hardware, they haven't innovated anything since the very first iPhone.
    This video shows how much they disrespect their customers by not only overcharging for their products but then scamming everyone even further for repairs.

  9. I will NEVER stand in line for hours and hours for a phone. Shoot me in the head if it ever comes to that.

  10. Max Pol says:

    Very interesting and quite annoying and scary

  11. MrNotadream says:

    "Many Apple customers are starting to wonder if Apple has their best interests at heart"
    No, no they are not, because if they are Apple customers they are complete morons with no ability to think for themselves at all.

    If they could, they wouldn't be Apple customers.

  12. MrNotadream says:

    Apple customer: Hi, I bought an Apple phone with a 30 second battery, the battery cannot be replaced or recharged or changed… what should I do?
    Apple: Just buy a new phone, with the same problems, and give us extra money.

    Seems legit to me guys.

  13. that guy at the "Genuis Bar" sounded more like a Starbucks Barista more than anything… damn they're not even trying to hide it huh

  14. Schinsky says:

    So Peter Griffin has a smart, thin Twin-brother. He is the owner of iFixit.

  15. Schinsky says:

    So Peter Griffin has a smart, thin Twin-brother. He is the owner of iFixit.

  16. meathook3000 says:

    RIP Terrance McKenna. He was one of the best psychadelic scholars of the modern era.

  17. All members of Apple's management should be denied the right to medical treatment

  18. Wouter Vos says:

    Right to repair is only "necessary" because of other government regulation.
    Without censorship laws like copyright and patents companies like Apple could never do this stuff to begin with.
    It would be far too expensive to enforce through contracts.

  19. em es says:

    On many levels, Bill Gates, is an evil man, it should not shock anyone that Apple is so unethical.

  20. Anybody know the song at 0:14? Sounds like a blatant Portishead ripoff

  21. money lmao… geez guys. really?

  22. Nico Garnero says:

    Why does Tim Cook sound like a soundcloud rapper in the start lol

  23. jan steyaert says:

    to be honest allowing third parties to repair apple products would be great for the customers. It would make the apple repair market competitive (that's why apple doesn't want third party repairs) and people would be able to choose between the best price and quality. This would cause apple to have no choice but to lower their prices and actually fix the stuff people bring in, instead of trying to make them leave with a new product.
    So everyone, apple fan or not, should push for this to happen. It will benefit everyone!

  24. Henrique says:

    easy, just don't buy Apple products

  25. Paprapple says:

    just came across this video, and its extremely informative! It's a perfect example of how leading companies establish "barriers to entry" with copyrights and legal threats that intimidate small firms.

  26. CarlWiganer says:

    Just seen this in UK, I've never seen it in media.
    But my iPad Pro, HomePod, Apple Watch 4, iPhone X, Airpods & Macbook Pro have now gone one eBay.
    My iMac will follow.
    I've just bought a new Omega Seamaster Planet Ocean for £4600 & will last me a lifetime.
    Sounds expensive, until you think I've spent more on the Apple Watch since its release.
    No More!!!!

  27. Ramiro DY says:

    I love this shit
    Good shit Louis

  28. NeoIsrafil says:

    Man…I wish you were here in Vegas. I've got a big Samsung TV I rescued from the dumpster that starts up and I'd LOVE to be able to use it but it's got a square near the center of that screen that I bet is just a bad trace or dead transistor or something stupid and simple… I wanna go 4k…

  29. Dane says:

    100$ labour? 😀

  30. My gaming pc makes any apple computer look like a piece of shit and it’s cheaper and I warranty method parts for free upgrades or broken parts

  31. M Down says:

    Wow that's what happens when people get fat & greedy! Apple your a joke & I will never trust your company again…thankfully I buy only Android phones so you can suck it! Lol!

  32. M Down says:

    I would love to punch that goof! LOSER!

  33. Simple solution don't buy Apple and you Will find cheaper and better at the competition.

  34. Alin Mateiu says:

    thats because all fuckin ignorants go to apple

  35. Colin Rist says:

    A phone company that shows sizes and colors on a screen while changing chargers every generation instead of the important thing shouldn't be trusted

  36. Boss Monster says:

    The ironic part of this whole thing is that there was a study that was just put out that stated Apple users have a higher IQ than Android users.

  37. Jake Lo Wang says:

    The name of they Apple cringe whorty, genius bar yeah cause only genius, use Apple product.

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